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ChecIt Support

Find quick answers below or email our support inbox. Include your device platform, app version, and a short description of what happened. Never send passwords, payment details, or one-time codes.

Email checitinfo@gmail.com

Your support requests

Sign in to send a private request and follow its status and replies.

Sign in to get help

Account and sign-in

Use Forgot password on the sign-in screen to request a secure recovery link. Signed-in users can export their data or delete their account from Settings.

Location and nearby food

Location is optional. Allow it for nearby Map and Community matching, or continue without it. You can change access in ChecIt Settings or your device permissions.

Voice and dictation

ChecIt requests microphone access only after you start dictation or voice conversation. If recording does not start, confirm microphone permission in your device settings and try again.

Menu, deal, and nutrition facts

Chec labels unknown or unavailable facts rather than inventing them. Restaurant availability, prices, deals, and nutrition can change, so review the current merchant information before acting.

Orders and payments

ChecIt prepares reviewed next steps and order drafts. Payment completes with the merchant, wallet, or approved provider. ChecIt does not collect card numbers, CVV, banking credentials, passwords, or one-time codes.

Privacy and data choices

Temporary chats are not added to history. Personalization, location, notifications, export, and account deletion controls are available in Settings. Review the Privacy Policy for full details.

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